We are zenloop. Get to Know More About Us.
What We Do
We are the leading integrated experience management platform. With our Software-as-a-Service solution, companies from multiple different industries are able to collect, cluster and analyze customer feedback they receive through various channels along their customer journeys. After analyzing the feedback, our platform automatically derives tailored and individualized measures to retain satisfied customers and win back churning customers. This way, we enable companies to successfully identify growth drivers and pitfalls along their customer journeys, turn happy customers into brand advocates and minimize losses in revenue generated by customer churn.
Why We Do It
Our ultimate goal is to enable every company in the world to have their customers at the heart of their actions. By always striving for excellence in tech and being bold thought leaders in our field, we aim to empower companies globally to successfully transform the voice of the customer into prosperous long-term relationships.