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Find out how zenloop can help you automate your Customer Experience.

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We're here to help

Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist

Free NPS® Online Course

With this course, you will become an NPS expert in just 8 days and learn how the Net Promoter System increases customer loyalty and sales over the long term.

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Discover all the benefits zenloop offers
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.

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Customer Retention with zenloop is the Ideal Solution

Identify unsatisfied customers immediately
Understand reasons for customer churn
Winning back customers in a personalized way

Our Customer Success Stories

Steve Crolic Steve Crolic

Automated Analyses

"By using zenloop, we don’t waste time with manual analysis. The Smart Labels provide us with actionable insights on churn drivers and opportunities for improvement."

Steve Croclic / HelloFresh

Head of Voice of the Customer

Julia Dimmler Julia Dimmler

Identify Pain Points

"With zenloop, we identify our customers' biggest pain points along their customer journey and can determine effective action measures to be taken."

Julia Dimmler / Betty Bossi

CRM Lead

Julia Bösch Julia Bösch

Expand Customer-Centricity

"Customer centricity is the key for our company's success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders."

Julia Bösch / Outfittery

Chief Executive Officer

Contorion image Contorion image

Maximize Onsite Conversion

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.."

Martin Gödicke / Contorion

Senior Vice President Marketing

Top scores for zenloop

Trustpilot reviews
4.3 / 5
Capterra reviews
4.9 / 5
GetApp reviews
4.9 / 5
4.0 / 5
Google reviews
5 / 5
G2 Crowd reviews
4.8 / 5