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We're here to help

Find out how zenloop can help you automate your Customer Experience.

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Our Partners
Technology Partners
Solution Partners
SUPPORT
We're here to help

Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist
EXPLORE & LEARN
White papers
Case Studies
Academy
Blog
What is NPS?
NPS Calculator
eNPS
Glossary
Customer Experience
Customer Retention
Customer Satisfaction
SUPPORT
We're here to help

Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist
PLATFORM MODULES & CORE FEATURES
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Customer Intelligence

Enrichment with customer data / choice of survey technologies and metrics / increased response rates
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Continuous Innovation

Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
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Customer Centricity

Mobile app / customizable live dashboards and email reports / collaboration tool integrations
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Retain at Scale

ESP and support tool integrations / personalized communication / detractor routing
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Brand Advocacy

Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Industries
Energy
Retail
Internet Services
Financial Services

Case Studies

Successful through NPS®: Our Customer Case Studies

Resources
Case Studies

Aroundhome Relies on NPS® to Increase Turnover

Net Promoter Score as an Indicator of Partner Satisfaction and Booster of Customer Lifetime Value in B2B As part of the NuCom Group, and thus of ProSiebenSat. 1, Around...

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Caseable Uses NPS® for Process and Product Improvements

NPS as a Means of Quality Control as Well as Basis for Customer Centering and a Uniform Feedback Strategy With more than 750,000 customers, Caseable is one of the large...

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Internetstores Strengthens Customer Centricity with NPS®

Europe’s leading online platform for outdoor & bike generates more loyal customers and +62% repurchase rates using zenloop As part of the SIGNA Sports Group, Internetst...

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Using NPS® to Centre and Focus on Customers

How die kartenmacherei Automates Customer Centering and Binding with zenloop As part of the better ventures group, die kartenmacherei is a market leader in the field of...

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KELLER Group Uses NPS® for a Targeted Customer Approach

How KELLER Group GmbH More than Doubled its Average Sales Value through Experience-Based Customer Approaches The relation between customer satisfaction and company succ...

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Using NPS® for Customer Centering and Transparent Feedback

Otto Wilde Grillers Uses NPS as a Key Metric for Corporate Success Founded in 2015 as a family business, Otto Wilde produces and distributes specialized 900-degree gas-...

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